OFFICIAL SUPPORT
How can we help?
Contact the TRONOXA team by email. Include the app version and transaction hash when relevant, but never include wallet secrets.
Email office@tronoxa.comSecurity warning
TRONOXA support will never ask for your recovery phrase, private key, backup password, or remote access to your device.
TRONOXA support will never ask for your recovery phrase, private key, backup password, or remote access to your device.
Helpful information to include
- A short description of the issue.
- Your app version and phone operating system.
- A public wallet address or transaction hash, only when needed.
- A screenshot with balances and personal information hidden.